Privacy Policy

1. Introduction

Welcome to ItsLifeHealth.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for our products
• Subscribe to our newsletter
• Fill out a form or survey
• Contact us via email, phone, or other communication channels
• Participate in promotions or contests

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Date of birth and age verification information
• Health-related information (only if voluntarily provided)
• Account credentials (username and password)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographical location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and shipping
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues
• Account Management: To create and manage your account on our website
• Marketing Communications: To send you promotional materials, newsletters, and special offers (with your consent)
• Website Improvement: To analyze website usage and improve our services, content, and user experience
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Personalization: To personalize your experience and provide tailored product recommendations

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, and serving our customers. These providers include:

• Payment processors and financial institutions
• Shipping and logistics companies
• Email marketing platforms
• Web hosting and analytics services
• Customer relationship management (CRM) systems

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

4.4 Protection of Rights

We may share information to protect the rights, property, and safety of ItsLifeHealth, our users, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS technology)
• Secure payment processing systems
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your personal information
• Objection: Object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. By using our website, you consent to the transfer of your information to these countries.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 6 above. We process your information based on legitimate interests, consent, or contractual necessity.